Communication
  • Tonglen requires an outlined schedule of the facilitators event two weeks prior to your retreat as to coordinate its staff for the enjoyment of your guests. 

  • Requested chef's/catering company information to be provided to Tonglen as to liasie with each other about specifications for your retreat. 

Transportation
  • A 4x4 is needed to drive up to the farm and takes approximately 45 minutes. It is a rough drive - we encourage you to embrace this as part of the fun and adventure, and enjoy the view along the way. There is a 4x4 shuttle available, it can take 8 guests at a time.

  • We offer 2 shuttles up and 2 shuttles down in the rates, thereafter a shuttle is charged at R400 a trip.

  • Tonglen highly suggests scheduling your attendees in groups when meeting the shuttle at our parking area. The best idea is to use a place in Dullstroom to meet and then have two groups two hours apart as to not create any issues for your guests.

Important! 

  • Our  shuttles work on a two hourly rotation basis. Any use of the shuttle outside of the one/two agreed upon transfers will be charged for accordingly. 

Electricity 
  • There is no electricity on the property. We run a lister engine that provides lights and plug points to charge cell phones from 8 – 10 am and from 7 – 9 pm. If you have a battery pack please bring it along, as you’ll want to take lots of photos of the beautiful property.

 

  • Please encourage your guests to bring power banks to the farm with them, this will save some people unnecessary aggravation

Food options & cooking facility 
  • The centre is a self-catering venue

  • Please contact a chef or catering company for your retreats direct 

  • The centre has a fully functional communal kitchen, which is stocked with all basic cooking and serving equipment.

Water 
  • Showers are heated by donkeys (a fire-heated geyser.) The donkeys will be heated at a specific time for you to have a hot shower

  • The region is experiencing a drought, so guests are asked to please use water sparingly.

  • Our tap water comes straight from the mountain so we ask you to enjoy it. We ask that your guests bring refillable bottles as to reduce the waste of plastic.

Facilitator Information & Guidelines

Tonglen is the most magical space to hold a myrid of different types of retreats & events for any gathering. Below is a lovely outline about what to expect and covers most aspects of the functionality of our mounain retreat. 
Wifi & Cell Phones
  • We do not provide Wi-Fi but there is cellular reception in some areas of the farm where a dongle will work to connect you to the internet. You can log on anytime to check in with family, friends and work but we recommend using your retreat as a chance to un-plug.

  • Download apps such as “What’s App” and “Skype” prior to arrival for free international calling and texting over Wi-Fi. Keep your cell phone on airplane mode with Wi-Fi on to avoid expensive international charges. We do have a telephone to make and receive emergency calls. Please make sure to bring a power bank as there is limited electricity in allocated areas.

  • Vodacom network is stronger than MTN. Please advise your guests that signal might be strong or weaker in certain areas of the farm.

Waste
  • Please be mindful of the fact that this is a pristine and remote location, and all garbage has to be removed by the staff. Reduce your waste where possible.

Gratuity:
  • Our team works hard to provide you with amazing service. The recommend tipping amount is R50 per person per night which gets divided amongst housekeeping and grounds keeping.

A signed indemnity by all guests is required before arriving at Tonglen.
Please find it here and email to tonglenretreat@gmail.com 

Retreat deposits & cancellation policy

50% Deposit on all retreats due 2 calendar months before retreat start date
50% Balance due @ 7 days before retreat 

 

Cancellation policy:
 
30 days prior to retreat: 10% cancellation admin fee
3 weeks from retreat date: 50% cancellation fee (deposit)  
7 days from retreat date: 100% full booking fee 


Banking Details:

Tonglen Retreat Pty Ltd
First National Bank
Business Cheque Account  
Account No: 62011160687

 

Previous Retreats

Screen Shot 2022-08-01 at 13.00.55.png