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Cancellations & Refunds

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Cancellation Policy on bookings

Cancellation policy:
30 days prior to retreat: 10% cancellation admin fee
15 days from retreat date: 50% cancellation fee (deposit)  
7 days from retreat date: 100% full booking fee 

Banking Details:

Tonglen Retreat Pty Ltd
First National Bank
Business Cheque Account  
Account No: 62011160687

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.

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